Design thinking has gained momentum over the years as an effective approach to solving problems and developing quality products/services. The biggest differentiator from this workplace strategy versus others is the transition from asking how businesses can sell something to asking how they can solve something for their clients.
Unlock your organization’s creative potential using these 5 simple steps Read More
When was the last time you left a training session feeling pumped up and ready to go, but then before you knew it you had gone back to your old ways and didn’t seem to remember anything you learned? That’s not something you have to worry about with Service Excellence guru, Theo Gilbert Jamison.
Delivering Top-Notch Service Read More
Scrum is an agile project management framework that takes complex projects and splits them up into smaller, more manageable increments called sprints. Each of our sprints is a two week period and prioritizes the completion of essential features first before moving on to the next sprint.
What Is a Sprint? Building Digital Products the Agile Way Read More
“If it ain’t broke, don’t fix it.” This is one of those popular sayings that we really love to hate on, because it takes the idea of innovation and tosses it aside in favor of acceptance. (One might even say laziness.) It asks, “Why would you want to change something that is working just fine?”
Why We Use AngularJS Read More
What is the true cost of poor communication? A few hours worth of extra work? Money down the drain? How effectively we relay information is more important to the success of our endeavors than you might think. Just take a page from NASA’s book: In 1999, a $125 million Mars orbiter was sent into space and promptly lost forever.
The True Cost of Poor Communication Read More
Hourly billing is top dog in the world of service pricing, but has it earned its stripes from being the most effective approach or because it’s what has always been done? It certainly makes sense to bill by the hour for more condensed projects (think typical auto repair jobs). On the other hand, you wouldn’t expect to pay by the hour
Why We Use Buckets to Price Our Projects Read More
When you hear the word “sustainability,” what is the first thought that comes to mind?
More often than not, responses will veer towards simple conservation practices such as recycling or driving an electric car. While each of these approaches is sustainable in its own way, both require more materials in order to produce less waste.
Designing a More Sustainable World Read More
